Friends groups can be tremendous assets to the libraries they serve by engaging community, raising money, advocating for the library, and lending the library lots of great moral support. But, when Friends groups lose focus on their role (versus that of the director) or when they start being unfriendly it can become a miserable relationship for all involved. Sally Gardner Reed will discuss ways in which to keep working on a positive track together, ways to solve conflicts, and what to do when nothing seems to work. 

Original air date: December 8, 2016
Last reviewed: December 19, 2019

1 CE hour