How to Listen to Your Community 1: Using Surveys to Gather Data for Needs Assessment and Advocacy

Collecting data on patron use and needs for library and technology services is critical to providing valuable services to your community. This session discusses how to efficiently collect data through surveys, and will address planning your survey to get information you can use, structuring the survey and wording questions, and how to use the data for strategic planning and advocacy efforts.

Original air date: February 18, 2015
Last reviewed: December 20, 2019

1 CE hour