The Inclusive Library – Providing Excellent Customer Service to Library Patrons with Disabilities

“Museums, libraries and archives can best serve the public by making their programs and facilities as broadly accessible as possible. This means thinking expansively about how to be widely-inclusive, welcoming, and collaborative.” – The Institute of Museum and Library Services 

The Inclusive Library series of five webinars was developed to meet the agency’s goal of ensuring that all Texans receive responsive library services, including Texans from traditionally marginalized populations.

In this webinar, the second in our Inclusive Library series, the Texas State Library and Archives Commission proudly welcomes the Texas Governor’s Committee on People with Disabilities for this essential webinar on providing excellent customer service to library patrons with disabilities. 

Original air date: March 29, 2017
Last reviewed: December 19, 2019


1 CE hour