Topic outline

  • General

    Image that shows YCDIT Training logoLD1015

    You Can Do I.T.!

    Basic Hardware and Software Skills for Libraries

    Welcome!  To take the course, start at the top and watch each video in order, working your way down. Be sure to take the two quizzes as they appear - there's one in the middle and one at the end.  Once you're finished with the videos and quizzes, you can print or save your completion certificate for 2.5 hours of CE credit.

    • Optional: While the video is playing, you can click the furthest bottom right button to make it full screen. To return to the course, press the escape (Esc) key on your keyboard.
    • Optional: While the video is playing, you can click the 'cc' button to turn on closed captions.

    Note: please consider completing the entire course (through the receipt of your certificate). Your course completion helps support these continuing education offerings. Thank you!


    In this first orientation video, meet our presenter Carson Block and get an introduction to the course.

  • Section I: Computer hardware

    • 1: Computer Ports and Cables

      Carson points out the handout for Computer Ports and Parts (see link below) and discusses the following:

      • Power
      • VGA
      • DVI
      • HDMI
      • USB
      • Ethernet
      • Audio
      • PS/2
      • USB-
      • Lightning

    • 2: Parts of a Computer

      Step inside with Carson to look at the internal components of desktop and laptop computers. This video covers Motherboard, Processor or CPU, RAM, Hard Drive, Hard Drive Bus, Video / Video Card, 4K video, and Monitors.

      • 3: Internal/External Connections

        In this video, Carson covers the following topics:

        • Wired Network
        • WiFi
        • USB
        • Bluetooth

        • 4: Computer Maintenance

          Carson points out the handout for Cleaning Your Computer (link below). He discusses the do's and don'ts for cleaning keyboards, mice, LCD/LED monitors, connections, ports, and the outside of the computer.

        • 5: Buying Computers

          In this video, Carson covers:

          • Buying New vs Buying Refurbished
          • Pros & Cons of Building Your Own
          • What Makes a Computer Fast?
          • Key Questions When Buying a Computer
          • Standard PC vs. All-in-One vs. Thin client


          Now you're ready to take the First Quiz below.
        • Section I Quiz - Change Content

        • Section II: Computer Software & Security


          Enjoy this introduction to Section II.

        • 6: BIOS / Basic Input Output System

          Carson talks you through the following topics in this video:

          • Learn all about BIOS
          • What is it? What does it do?
          • How do you access it?
          • System Information
          • Battery Information
          • How to prevent patrons having access to boot sequence
          • How do you change the BIOS password?

        • 7: Computing Experience: Operating Systems

          Carson helps us look at the power of perspective, exploring how computers operate based on the experience of the computer itself - via the Operating System (OS)  - as well as from the experience of the user. He concludes the video discussing device drivers.


        • 8: Computing Experience: Evaluating Software

          Carson explains how to evaluate software and outlines the key questions one needs to ask before purchasing each type of software. Learn about a shift in software update models and why updates are an essential and necessary part of computers today.

        • 9: Security & Backup

          For the final video, learn about:

          Computer Security 101:
          • Malware
          • Basic PC Security
          • Antivirus / Anti-malware options
          • Security Haystack

          Managing Library PCs:
          • Things to Consider
          • Security Suite Software
          • Deep Freeze & Clean Slate
          • Backups
          • The Rule of 3-2-1
          • Testing recovery of backups


          Now you're ready to take the Final Quiz below.
        • Section II Quiz

        • Certificate

          Now that you've watched the videos and taken the quizzes, please complete the course evaluation and provide us with feedback on this course. Once you're done with that, open your completion certificate and print it for your records (a copy will also be emailed to you).