You Can Do I.T.! : Basic Hardware and Software Skills for Libraries

Course participants will be able to:

• Identify and explain the function of external parts of a standard desktop and laptop computer
• Identify and explain the function of the various computer ports and cables
• Identify and explain the function of the internal parts of a standard desktop and laptop
• Understand and evaluate competing computer specifications (chip types, memory, speed, storage, 32 vs. 64-bit operating systems)
• Define important hardware terms
• Demonstrate ability to perform basic computer hardware maintenance (i.e., cleaning, installing and/or replacing memory, replacing basic components)
• Locate and evaluate reliable sources for reviews prior to purchasing new hardware and software
  

• Understand the basics of BIOS security (i.e., settings and passwords)
• Describe the function of the operating system
• Understand the function of device drivers
• Install new or connect existing printers
• Demonstrate ability to update operating system, printer drivers, etc.
• Understand importance and proper use of antivirus, anti-malware, and other security software
• Evaluate effectiveness of public access computer systems, such as time and printer management (Insight) and system restoration software such as DeepFreeze, Clean Slate, Drive Vaccine, etc.
• Implement basic software and data backup systems, security and restoration procedures